Error Cascade: How I Messed Up a Lesson in Laundry

By Angela Noel

August 6, 2018

A funny thing happened recently in my laundry room whilst teaching nine-year-old Jackson to wash and dry his clothes. It reminded me of the danger of cognitive biases and the error cascade they can create.  Continue reading “Error Cascade: How I Messed Up a Lesson in Laundry”

Avoid Catastrophe, Make Fewer Assumptions

By Angela Noel

July 9, 2018

More than once I’ve been dead wrong about the reality of a situation for one simple reason: Instead of asking questions, I made assumptions. Though I detest this in myself, my sphere of influence is relatively small. Thus, I can do little harm. But, the same cannot be said for others in positions of power. Their failures to question assumptions can lead to disasters, as illustrated by Ken Burns’ documentary on the Vietnam War.

In the documentary, James Willbanks, an army strategist, said of Robert McNamara, secretary of defense under Presidents Kennedy and Johnson, “When McNamara wants to know what Ho Chi Minh is thinking he interviews himself.” I found Willbanks’ words chilling. Continue reading “Avoid Catastrophe, Make Fewer Assumptions”

The Spotlight Effect: How it Dims Our Shine

By Angela Noel

March 20, 2018

Two months ago, something magical happened: WordPress Discover featured my post, Co-Parenting: Confessions of a Part-Time Mom, as an Editor’s Pick!

I’d submitted the post on January 15 and heard back from an editor within minutes. I had just over a week to prepare for my January 23rd debut. I felt both honored and excited. Who would I meet? Would my words resonate with others? Would I get evil comments or get spammed by bots promoting Viagra?

But as the day approached, mixed with the excitement, an uneasy feeling crept in. Continue reading “The Spotlight Effect: How it Dims Our Shine”

Cognitive Bias Series: Making a Stranger Into a Friend

By Angela Noel

January 18, 2018

I need help.

Few three-word sentences are so loaded with meaning. On the one hand, I could be asking for something simple, like directions or the time of day. On the other hand, maybe I need something more, like a kidney or a cashier’s check payable to a bank in Nigeria. Either way, I’m guessing you react to that phrase. I know I do.

Many of us have a complicated relationship with needing and granting “help.” This relationship, bound up in the shortcuts our brains use–our cognitive biases–can make all the difference in building meaningful, collaborative connections with others. In this post, as I promised in the introduction to this series, we’ll explore how we build relationships, contribute in our communities, and get work done. Believe it or not, this little brain elf is called: The Ben Franklin Effect. Continue reading “Cognitive Bias Series: Making a Stranger Into a Friend”

The Seductive Power of Coffee and Clinging

By Angela Noel

December 28, 2017

I have a teensy weensy Starbucks addiction. The app seduced me. Though remembering my stupid password is probably the hardest and most frustrating trial of my life (and I’m including childbirth), I love the simplicity of paying with that barcode and walking away with an expensive little piece of indulgent heaven.

Because earning those reward stars (though my husband informs me they are worth less than a penny) makes me happy, I choose to go more often than I should. They’ve got me. They got me good. But this post isn’t about Starbucks or the wondrous app. It’s about a real jerk. Continue reading “The Seductive Power of Coffee and Clinging”

Cognitive Bias Series: The Stories We Tell Ourselves

by Angela Noel

December 14, 2017

Stories are the software of our brains. They tell us how to act, what’s important, and what to do when something goes wrong. But every software program has bugs.

For example,  I recently stood in line with my son and husband at an amusement park. My son grabbed my arm. ”Mom,” he said, “remember that time you took a gun to the airport and you were almost arrested?” Continue reading “Cognitive Bias Series: The Stories We Tell Ourselves”